Copilot- now I can sit at my computer and fix yours by actually taking over your mouse and looking at your screen. This happens with a simple link I send you and takes 30 seconds to download.
Apeer- Now we could share and edit documents, videos and photos in a live environment. This is not sharing- it’s better.
Gotomeeting- we can conduct live webinars or meetings from the comfort of our own offices. I can train you or your staff to work better, and use their stuff better.
These are just a few. Their are so many new ones each day I have trouble keeping up. Somebody has to sift the tools and show you how they make your business work better.
Now that I’ve switched from Outlook (It makes my stomach turn when I see it open on someone else’s screen these days), I am learning how to use Gmail more effectively. I am very amateur on the true power of Gmail at this point. I am however, getting very good at transitioning small business customers to Gmail and other Google apps. This would include setting up the accounts, imapping old folders, popping multiple accounts, creating labels and other handling other administrative tasks.
I haven’t had enough time to figure out the little tweaks that will I’m sure make Gmail even more efficient and effective. Organizing is much different in Gmail than in say Outlook or web-based email clients. Instead of creating a series of folders, and then moving an email to a particular folder for reference later; Gmail’s labeling system with the use of tags (Web 2.0 concept- I guess, but I could be speaking out of turn), allows users to tag an email with several labels instead of putting it into one folder. Although dragging and dropping an email into one solitary folder is simpler on the surface- and I love simpler- labels in the long run are much more intuitive. Need a for instance- here you go.
Say you get an email of a receipt from your backpack account. Well in my mind I need to label this with a star or with an @ action label, because I would like to print it for my tax file. I also want it labeled accounting. Just in case I needed to reference it by association, I may label it Backpack. Now six months from now if I needed to access this for tax purposes or to correct a bill, then I could by association look in one of two or three places. In the old way of doing it. I would be forced to choose one folder that best associates with the email. Well I probably couldn’t make that decision at that point, so I would just procrastinate and leave it in my inbox.
I’m still getting used to not dragging and dropping files but I can see the benefit in this new method of labels/tags.
It seems like syncing devices (except for Ipods) will soon be replaced by feeds and ical type applications. I know that I get ical type feeds in Google calendar and backpack and they can be sent directly to my phone via text or to GMail and Google Reader accounts. Since many smart phones/PDA’s and certainly the Iphone, all have nice web browsing and web functionality these days; why would we continue to need to physically sync a device to our desktop or laptop. I’m sure it won’t fade away that fast, but it might go away a little quicker that the VCR.
This is not a new revelation to anyone in the digital world. I am going to link to a video which explains how Google Reader increases the efficiency and organization of online reading. Most small business owners I meet are not using this time saving method of keeping up with their favorite blogs.
Instead of the old way (going out to each website, news site or blog site to see what they’re up to) you can read your online news the new way using feeds. RSS feeds are changing the way we get info.
Start a blog- I have used google eblogger but I like Word Press better. Don’t know how to get going- call me- it’s a service I offer.
Start reading and commenting on a select few blogs that you really like. This will get your name or business name circulating on the Google organic search results.
Start an email newsletter. There are plenty of good programs and if you preplanned your content it is something you can keep up with. Pick a frequency- I suggest weekly but monthly would be OK as well.
Create a Facebook page. I have one but it’s not at all customized or tweaked. Remember this is a process and Rome wasn’t built in a day.
Get a Twitter account (it’s free just like Facebook) and start telling the world- What you’re doing? You’ll be surprised how many people will begin to follow you or your business based on the content of your tweets. Tweets are the short two line entries you make when you answer the question- What are you doing?
Post reguraly on Twitter and on your blog. Make it a habit at certain times of the day or the week.
Set up a profile on LinkedIn. It’s a site for professional business networking. Every little bit helps.
Use Youtube, Vimeo and Flickr to host your videos and pictures that you’d like to share- in an effort to promote your business of course.
Try as hard as possibly to do all these things consistently without sacraficing time or attention from the things that really bring in the cash flow.